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Hospitality Manager

Managing businesses like hotels, bars and restaurants to ensure customers receive the best service possible.

Summary of this apprenticeship standard


4 (equivalent to certificate of higher education)

Typical length
18 months
Current funding band
Up to £6,000 per apprentice.
More information about funding
Entry requirements

Set by employer. Candidates will ideally have some experience working in a supervisory role.

What apprentices will learn
  • managing finances
  • monitoring levels of customer satisfaction
  • developing new business improvement ideas
  • customer relations skills
  • how to work out the resources needed for both busy and quiet times

Before taking their end-point assessment apprentices must have achieved level 2 English and maths (equivalent to GCSE grades 9 to 4 or A* to C)

Professional registration

None specified.

End Point Assessment

There are no end point assessment organisations for this standard yet. There is a monthly application process for organisations interested in delivering end-point assessment. New organisations are added regularly.

If you have an urgent need to select an assessment organisation for this standard, please email with details.